Process Management
Operational excellence is increasingly high on the agenda of managers and CEOs, who recognize that world-class operations are the key to staying ahead of the competition.
Many of the issues companies face in striving for Operational Excellence are common across industries:
- How do you manage the increasing variety in customer demand and reduce product cost at the same time?
- How do you integrate the newly emerging markets, such as China or India, into the overall operations network?
- How can you contribute to product and process innovation?
- How do you master increasing complexity along the entire value chain?
- How can you develop an intelligent approach to building and managing extended supplier networks and outsourcing?
- How do you sustain lasting efficiency?
The CHEMICAL Engineer can help.
With many years' collective experience across a wide range of industries, we are experts in the latest thinking and best practices in Operations Management. Our insight covers operations strategy, manufacturing operations, innovation and excellence in the value chain.
Our suite of knowledge services may help you measure whether your operations are in line with your overall business strategy and its associated financial objectives. We can help you see the critical areas in your operational value chain and determine how to achieve leadership in them.
Specifically, we can inform on:
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Operations Strategy
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Process Design
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Design of Products and Services
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Supply network design
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Layout and Flow
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Process Technology
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Job Design and Work Organisation
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Capacity Planning and Control
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Inventory Planning and Control
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Lean Operations and Just-in-Time
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Failure Prevention and Recovery
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TQM
We can help you to:
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Achieve dramatic and sustainable improvements in safety, quality, waste reduction, cost efficiency, and operating flexibility.
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Greatly enhance their capacity for organic growth.
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Enable process speed, faster time-to-market and innovation effectiveness.
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Develop end-to-end process performance based customer metrics and insights.
Taking a process-based view, we can help you identify and resolve challenges, including:
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How to optimize processes
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How to achieve safety benchmarks and institute best practice
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How to innovate faster and better than anyone else
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How to integrate technology and process excellence
Idea in Brief
At the macro level, the operations deliver the business strategy and business benefits. At the micro level, Operations are made up of Processes, or unit operations. Process Management deals with the management of the processes which make up the operation.
- Operations management strategy
- Production management
- Operations (and process) design
- Design of products and services
- Layout and flow
- Application of technology
- Innovation management
- Capacity management and planning
- Lean and agile operations
- Just in time
- Six Sigma
- Failure/defect prevention
- Operations improvement
Idea in Detail
Click on the expandanble panels below for more detail.
Operations deliver, or operationalise the business strategy. Their function is to implement strategy, support strategy and drive strategy. All Operations processes are similar in that they transform input resources into output products and services which deliver value to satisfy the various stakeholders.
Effective operations reduce the cost of producing products/delivering services, increase customer satisfaction, reduce capital investment required and provide a footing for future innovation.
The process Engineer can help optimise your processes.
- Are your processes and operations delivering the value that you expect?
- Do you have the capabilities within your ranks to fulfil the expectations of your stakeholders?
Operations processes also differ in their characteristic output in terms of volume, variety, variationand visibility (the four V's). So, managing the individual processes within the Operation and aligning them to the business strategy means that there are crucial performance objectives which must be met, namely: quality, speed, dependability, flexibility and cost.
Effective operations reduce the cost of producing products/delivering services, increase customer satisfaction, reduce capital investment required and provide a footing for future innovation.
The broad responsibilities of the Operations or Process Manager fall into six distinct categories, namely: globalisation, environmental protection, social responsibility, technology awareness and knowledge management.
We can help you align your production or manufacturing processes to your chosen strategy
We can help you analyse and align your business processes to your chosen strategy using the well-proven Process Triangle model.
By understanding stakeholder needs, desires and expectations we can advise as to where best to focus effort in process competence.
See more on BPR.
Need an interim Process Manager? Try theprocessengineer.com
